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ATTACH DOCUMENT SIZE LIMIT ERROR IN SAVING ACCOUNT ORIGINATION (Doc ID 2531740.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 and later
Information in this document applies to any platform.

Goal

When attempting to attach document in saving account origination,
the following error occurs.

ERROR
-----------------------
The file size exceeds the limit allowed and cannot be saved.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as retail user in track application
2. Go to Homepage
3. select "Saving" from Choose from our range of product
4. select Apply Saving for individual resident
5. select Continue
6. select Upload Documents
7. select Attach Document
8. choose .png file sized 1.19MB
9. Save and Continue
 

Solution

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In this Document
Goal
Solution
References


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