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Cheque Book Request From OBDx Fails In Core Banking With Error CA-CHQ-003 (Doc ID 2534962.1)

Last updated on SEPTEMBER 19, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 to 18.3.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

When attempting to initiate checkbook request,
the following error occurs.

ERROR
-----------------------
Error Code : CA-CHQ-003

Error Description : Length of the input check number is not same as the length of the mask maintained for this branch


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in with corporate user
2. Go to current and saving >> Chequebook request--> Initiate the cheque book request

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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