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PROBLEM:Fund Transfer Failed - Duplicate FLEXCUBE Reference Number (Doc ID 2542460.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.4 and later
Information in this document applies to any platform.

Symptoms

On : 11.4 version, Production Support-SET

When attempting to perform the upload of FT transaction during the EOD window the following error occurs.

ERROR
-----------------------
Duplicate reference number.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upload the FT contracts after date change process and before the sequence re--creation.
2. Upload the FT contracts after the sequence re-created.
3. During the day, if the FT contracts upload reaches to the sequence of previous day, the error will appear.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Fund transfer requests are getting failed.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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