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PROBLEM: System throws error ST-CUS106 while closing the customer account. (Doc ID 2543108.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.2 and later
Information in this document applies to any platform.

Symptoms

System throws error while closing the customer account due to active loan linked to the account.

But the settlement account for the principal and profit component was changed to customer's another account and still system throws the error.


ERROR
-----------------------
ST-CUS106

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Provide the close mode and close the account.
2. System throwing error ST-CUS106.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close the customer account.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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