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View Standing Instruction On Mobile App Shows Error "This facility is not available." (Doc ID 2544611.1)

Last updated on OCTOBER 10, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

When attempting to view standing instruction,
the following error occurs.

ERROR
-----------------------
This facility is not available.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open application on device or mobile browser
2. Log in as Retail user
3. Go to payments under bottom bar
4. Click on upcoming payments
5. Click on 3 dots
6. Click on view standing instruction

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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