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PROBLEM: MM Money Market contract Payment Reversal failed with response empty (Doc ID 2545743.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.1 and later
Information in this document applies to any platform.

Symptoms

MM Payment Reversal failed with response empty

Cause

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In this Document
Symptoms
 MM Payment Reversal failed with response empty

Cause
 System is picking up the wrong event sequence number of the payment needs to be reversed which is leading to the failure
 
Solution
 Please reach out to Global support team to get the Applicable fix for your site version
 <Internal_Only>Retro the Fix developed as part of Bug 29800096</Internal_Only>
 Validate the scenario post deployment of the Fix
 


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