SCREEN ERROR ON DUAL 2-FACTOR AUTHENTICATION
(Doc ID 2546811.1)
Last updated on JUNE 16, 2021
Applies to:
Oracle Banking Digital Experience - Version 18.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to perform 2 factor authentication,
the following error occurs.
ERROR
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Screen error on dual 2-factor authentication as Authentication Required.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open application on browser
2. Enable 2 factor authentication for internal transfer from admin
3. Now log in from retail user and make the transfer
4. Provide OTP on first screen and submit.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |