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SCREEN ERROR ON DUAL 2-FACTOR AUTHENTICATION (Doc ID 2546811.1)

Last updated on OCTOBER 18, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to perform 2 factor authentication,
the following error occurs.

ERROR
-----------------------
Screen error on dual 2-factor authentication as Authentication Required.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open application on browser
2. Enable 2 factor authentication for internal transfer from admin
3. Now log in from retail user and make the transfer
4. Provide OTP on first screen and submit.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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