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EU Payer Queue On Payments Queue Dashboard shows blank screen (Doc ID 2549736.1)

Last updated on DECEMBER 18, 2020

Applies to:

Oracle Banking Payments - Version and later
Information in this document applies to any platform.


EU Payer Queue on Payments Queue dashboard is showing blank screen

Description: EU Payer Queue on Payments Queue dashboard is giving blank screen every time we navigate to the queue through dashboard, irrespective of records present or not

Steps to reproduce the issue:

1. Open OBPM environment
2. Open Payments Summary Dashboard
3. Click on any payments and select queue
4. Click on View
5. Screen is showing no records


1. If the count is present then the expected number of transactions should come
2. If the count is zero then a proper message should come on the queue screen after navigating through dashboard



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