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EU Payer Queue On Payments Queue Dashboard shows blank screen (Doc ID 2549736.1)

Last updated on DECEMBER 18, 2020

Applies to:

Oracle Banking Payments - Version 14.2.0.0.0 and later
Information in this document applies to any platform.

Goal

EU Payer Queue on Payments Queue dashboard is showing blank screen

Description: EU Payer Queue on Payments Queue dashboard is giving blank screen every time we navigate to the queue through dashboard, irrespective of records present or not

Steps to reproduce the issue:

1. Open OBPM environment
2. Open Payments Summary Dashboard
3. Click on any payments and select queue
4. Click on View
5. Screen is showing no records

Expectations:

1. If the count is present then the expected number of transactions should come
2. If the count is zero then a proper message should come on the queue screen after navigating through dashboard

 

Solution

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In this Document
Goal
Solution
References


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