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Phone Number Modification Done In Flexcube For Retail Customer Doesnot Reflect In OBDX. (Doc ID 2552274.1)

Last updated on SEPTEMBER 30, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 18.2.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
Phone number is changed from UBS side then user try to login in OBDX but that number is not reflecting in OBDX screen

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. First change the mobile number in UBS side
2. Then try to login in OBdX screen, It does not reflect in OBDX side

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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