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Unable to query Account Statement even after Multi Branch Access is enabled for the user. (Doc ID 2552726.1)

Last updated on SEPTEMBER 11, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Simulation steps:

1. Create a user in Flexcube and grant access for single branch e.g. XXX.
2. Enable Multi branch access for the same user.
3. Enter ACDOPTN function ID and try to query a customer account statement belonging to YYY branch.
4. System throws error "ST-QRY-101 Branch Access not available".

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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