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PROBLEM: CARDS: Unauthorized ATM Transaction (Doc ID 2553844.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.0 version, Production Support-CET

ACTUAL BEHAVIOR
---------------
The ATM deposit transactions are not authorized.

EXPECTED BEHAVIOR
-----------------------
The ATM cash deposit accounting entries should be authorized for the successful transactions.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Perform the ATM deposit transaction.
2. Verify the accounting entries.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the customer balance will not be get updated with the deposit amount.

Cause

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In this Document
Symptoms
Cause
Solution
References


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