My Oracle Support Banner

STDCIF - Unlock button disabled after querying customer from other branch for multi branch access user (Doc ID 2554763.1)

Last updated on JUNE 21, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

Open STDCIF, press Enter Query, input the wrong CIF number and Execute Query -> Error
Press ok, correct the CIF number, Execute Query -> CIF data are being populated, but do not have UNLOCK button on the screen.
access any subsystem and we close it -> Unlock button is coming.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.