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STDCIF - Unlock button disabled after querying customer from other branch for multi branch access user (Doc ID 2554763.1)

Last updated on SEPTEMBER 09, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

Open STDCIF, press Enter Query, input the wrong CIF number and Execute Query -> Error
Press ok, correct the CIF number, Execute Query -> CIF data are being populated, but do not have UNLOCK button on the screen.
access any subsystem and we close it -> Unlock button is coming.

Cause

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In this Document
Symptoms
Cause
Solution
References


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