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When User Tries To Open Downloaded E-Receipt .pdf File, Application Shows Error "Failed to load PDF document" (Doc ID 2554781.1)

Last updated on OCTOBER 22, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

This issue is reported with Flexcube Universal Banking Solution (FCUBS) as Core banking.

When attempting to open e-receipt pdf file, the following error occurs.

ERROR
-----------------------
 Failed to load PDF document.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as corporate user maker
2. Go to Activity log on dashboard
3. Click on payments transaction
4. Click on e-Receipt
5. Open the downloaded .pdf file

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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