When User Tries To Open Downloaded E-Receipt .pdf File, Application Shows Error "Failed to load PDF document"
(Doc ID 2554781.1)
Last updated on JUNE 16, 2021
Applies to:
Oracle Banking Digital Experience - Version 18.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
This issue is reported with Flexcube Universal Banking Solution (FCUBS) as Core banking.
When attempting to open e-receipt pdf file, the following error occurs.
ERROR
-----------------------
Failed to load PDF document.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as corporate user maker
2. Go to Activity log on dashboard
3. Click on payments transaction
4. Click on e-Receipt
5. Open the downloaded .pdf file
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |