All Touch Points Are Enabled For The User Registered Through Self Registration Though Admin Has Enabled Only Three Touchpoints (Doc ID 2557362.1)

Last updated on JUNE 16, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------
All touch points are enabled for the user registers through self registration.

EXPECTED BEHAVIOR
-----------------------
Bank Admin has enabled only 3 touch points(Mobile Application, Mobile(Responsive), Internet). Rest of them are disabled.
Only 3 touch points (Mobile Application, Mobile(Responsive), Internet) should be enabled for the user registers through self registration.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. User registers through self registration
2. Log in as admin
3. Go to user management
4. select user type as retail user
5. Enter username -> Search
6. Click on that user name
7. All touch points are enabled for the user registers through self registration

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.