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PROBLEM:CO:Duplicate Customer Information -Duplicate CIF (Doc ID 2557587.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 6.3 and later
Information in this document applies to any platform.

Symptoms

On : 6.3 version, Production Support-SET

ACTUAL BEHAVIOR
---------------

2 customers are created with same details while initiating the customer requested from FLEXML.

EXPECTED BEHAVIOR
-----------------------
System should not allow to create multiple customers with same information.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Customer from FLEXML.
2. Verify the customer information.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the single customer will have two customer id in the bank and which is not recommended due to the business operation involved.

Cause

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In this Document
Symptoms
Cause
Solution
References


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