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Host Unreachable While Sending Test Email From OBDX SMTP System Config (Doc ID 2559030.1)

Last updated on OCTOBER 01, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Host unreachable while sending test email from OBDX SMTP system config.

ERROR
-----------------------

javax.mail.MessagingException: Could not connect to SMTP host: smtp.emailsrvr.com, port: 25;
  nested exception is:
javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2120)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:712)
at javax.mail.Service.connect(Service.java:366)
at com.ofss.digx.app.common.extconnection.service.ExtConnectionUtility.validateSmtpServerConnectivity(ExtConnectionUtility.java:262)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to system configuration admin screen.
2. Enter SMTP server details.
3. Try to send test mail.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, admin user cannot test SMTP configuration.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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