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PROBLEM: MT710 SWIFT Message Failed Without capturing Reason (Doc ID 2561366.1)

Last updated on JULY 28, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
MT710 Incoming SWIFT Message is in Repair without reason


EXPECTED BEHAVIOR
-----------------------
User should be able to view the repair reason to proceed further


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upload an incoming MT 710 message sending either 49G or 49H Special payment condition
2. Check if message is successfully processed or captured proper reason in case of repair

BUSINESS IMPACT
-----------------------
Due to this issue, users cannot identify the reason for repair message to rectify for successful message processing

Changes

 SWIFT 2018 Changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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