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User Is Not Able to Download the E-Receipt || Bank Logo URL Is Not Accessible During PDF Generation (Doc ID 2564190.1)

Last updated on OCTOBER 18, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When user completes the transaction then there is option for E-receipt button. When user click on E-receipt button, user is not able to download the E-receipt


STEPS
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The issue can be reproduced at will with the following steps:
1. Log in with corporate user--> Do any payments
2. After completing the payment there is option for downloading E-receipt.
3. On click of e-receipt button it is not downloading.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot download the E-receipt..

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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