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Special Character Not Allowed In Asset Make And Model And Collateral Screen (Doc ID 2564503.1)

Last updated on SEPTEMBER 12, 2019

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Implementation Support

Special character not allowed in asset make and model and collateral screen

ACTUAL BEHAVIOR
---------------

Collateral or asset body details will have inch(") , feet(') as part of there body details.e.g 42" ROTAR BLADE or 18" WHEEL BASE

Attached word doc for the elements which are throwing special character error.
System validates for special character for the below mentioned field and system fails to process.
1. asset make model screen : style
2. customer service > collateal >vechile : Body and : Description.
 
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot asset details in the application for loan

Cause

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In this Document
Symptoms
Cause
Solution
References


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