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CL: Cannot Reverse Contract 111KIHE191710001 (Doc ID 2564706.1)

Last updated on AUGUST 04, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.3 and later
Information in this document applies to any platform.

Symptoms

On : 11.3 version, Production Support-SET

Customer has opend a new contract they wanted to reverse it since they have applied COM_VLERESIM grater that it should be.

ERROR
-----------------------
During the reverse user face the error : "Data does not exist for the given filter". "NO-DATA. System error occurred" is the error displayed in the ELCM logs

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a CL account from CLDACCNT with two parties and two linkages linked to the account
2. Make sure that there is no liability created for second customer present in the parties tab.
3. Save and authorize the CL account
4. Perform version reversal from CLDACCNT screen.

BUSINESS IMPACT
-----------------------
User is neither able to reverse the account or correct the incorrect value that was applied for COM_VLERESIM

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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