KYC Risk Assessments Are Not Promoting To Case Properly
(Doc ID 2565524.1)
Last updated on NOVEMBER 08, 2019
Applies to:Oracle Financial Services Behavior Detection Platform - Version 6.2.4 and later
Information in this document applies to any platform.
On : KYC 2.0
KYC Risk Assessments are not promoting to case properly
We need assistance from Oracle support to help troubleshoot issue where risk assessments that should be promoting to case (to N_RA_STATUS_KEY = 16) are still staying in the N_RA_STATUS_KEY = 13 “Open” state.
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