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Not Able To View ECA Response In Batch Browser Or Individual Payment Level (Doc ID 2567242.1)

Last updated on MAY 22, 2020

Applies to:

Oracle Banking Payments - Version 14.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to view ECA response in batch browser or Individual payment level, the following error occurs.

ERROR
-----------------------
Response is Empty

ACTUAL BEHAVIOR
------------------------
User able to view ECA request, not able to see response in Batch browser or individual payment level.

EXPECTED BEHAVIOR
-----------------------
User should be able to view the ECA request and response in Batch browser or individual payment level

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upload pain001 file
2. Verify the transaction gets ECA approval from FLEXCUBE
3. Verify if user can view ECA request and response xml

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view ECA response xml.

Cause

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In this Document
Symptoms
Cause
Solution
References


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