FACILITY maintenance record is with un-authorized status in STTB_RECORD_LOG table, even if same record is showing as authorized in FCUBS frontend application (GEDFACLT screen).
(Doc ID 2567823.1)
Last updated on APRIL 29, 2021
Applies to:
Oracle FLEXCUBE Universal Banking - Version 12.0.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.0.3 version, Production Support-SET
ACTUAL BEHAVIOR
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Line maintenance is pending in STTB_RECORD_LOG whereas there is no unauthorized entries in GEDFACLT
Line maintenance is pending in STTB_RECORD_LOG whereas there is no unauthorized entries in GEDFACLT.
1. Create a facility and Save it and do not authorize it now.
2. Unlock the facility and change the line serial number
3. Authorize the facility.
4- Verify the facility in sttb_record_log.
EXPECTED BEHAVIOR
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If the primary record is authorized in GEDFACLT screen, then all the relevant audit log details must be update correctly in STTB_RECORD_LOG table.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a facility and Save it and do not authorize it now.
2. Unlock the facility and change the line serial number
3. Authorize the facility.
4- Verify the facility in sttb_record_log.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot proceed with EOD and also not able to validate correct audit logs for the maintenance record.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |