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CLDACCNT - Incorrect Product code in Account number even after changing Product (Doc ID 2567862.1)

Last updated on JULY 23, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.3 version, Production Support-SET

ACTUAL BEHAVIOR
---------------

Step1 : Open Account Loan with product PRD1 click Product Default and hold account

Step 2 : Unlock account and change product from PRD1 to PRD2 and click Product Default. Product details are defaulted but account number still carry PRD1.

EXPECTED BEHAVIOR
-----------------------

System should not enable product field upon unlock after keeping contract on hold without save.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Step1 : Open Account Loan with product PRD1 click Product Default and hold account

Step 2 : Unlock account and change product from PRD1 to PRD2 and default.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot identify product with the contract ref no.

Cause

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In this Document
Symptoms
Cause
Solution
References


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