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Unable To Authorize Manual Matching (Doc ID 2567915.1)

Last updated on FEBRUARY 28, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.1 and later
Information in this document applies to any platform.

Symptoms

When user tries to authorize Manual Matching, the following error occurs.

ERROR
-----------------------
System freezes from front end. System failed with error ORA-06502: PL/SQL: numeric or value error.

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Do reconciliation manual match
2. Try to authorize the manual match from RESMANMC.
3. System Hangs and failed with error ORA-06502: PL/SQL numeric or value error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot authorize manual matching.

Changes

Program logic modified such that system should accepts CLOB data when data comes as CLOB type and proceed with authorization of manual matching.

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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