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Unprocessed Process Status Are Not Getting Rejected In PXSICLBR Screen (Doc ID 2568901.1)

Last updated on JULY 25, 2019

Applies to:

Oracle Banking Payments - Version 14.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to to reject unprocessed transaction on PXSICLBR, the following error occurs.

ERROR
-----------------------
Failed to fetch queue details for queue ref xxxxxx PQ-QR-01

AbstractDao--> No record found # {QueueActionLog.findByQueueRefSeqNo# 


STEPS
-----------------------
The issue can be reproduced with the following steps:
1.Go to PXSICLBR screen
2.Select process status with Unprocessed
3.Click on Reject
4.Click on Ok.

Due to this issue, users cannot reject unprocessed transaction.

Cause

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In this Document
Symptoms
Cause
Solution
References


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