While Initiating Domestic Fund Transfer, Application Shows Error 'We are unable to process your transfer at the moment. Please contact the bank for further information.' (Doc ID 2569944.1)

Last updated on JUNE 16, 2021

Applies to:

Symptoms

When attempting to initiate Domestic fund transfer,
the following error occurs.

ERROR
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'We are unable to process your transfer at the moment. Please contact the bank for further information.'


STEPS
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The issue can be reproduced at will with the following steps:
Login as bank user --> Payments and transfer --> Existing Payee -->Select Domestic beneficiary from the drop down

Changes

Cause

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