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Outbound Xborder Transaction Cancellation Not Working (Doc ID 2570609.1)

Last updated on MAY 22, 2020

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Injected MT196 with the tag 21 as "Cancellation Request Reference" but system is not processing.

EXPECTED BEHAVIOR
-----------------------
Injected MT196 with the tag 21 as "Cancellation Request Reference", system should process this message.

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Cancelled the transaction from the PXSOVIEW.
2. System generated MT192 message and the Recall status updated as "Recall Requested"
3. Injected MT196 with the tag 21 as "Cancellation Request Reference" but system is not processing.

Changes

Program logic changed to process MT n96 message. In96 message tag 21 field should be 20 of 92 message. 96 message can be viewed only in recall message tab and cannot be visible in all messages tab.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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