My Oracle Support Banner

New Bank Logo/Image on Login Page is Not Getting Reflected (Doc ID 2570728.1)

Last updated on AUGUST 09, 2019

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.1 to DB 12.0.3 [Release DB 12]
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
New bank logo is not reflecting on login page.

EXPECTED BEHAVIOR
-----------------------
New bank logo should be reflected on login page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Hit the FCDB (Oracle FLEXCUBE Direct Banking) url.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This is a branding change it won't have any functional impact on users but new logo that bank intends to publish might not be visible to end user.

Changes

 This issue might be observed after incorrect deployment of new war file to environment.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.