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Bank Processed Customer Portfolio Transfer But Loan Components Did Not Move Balance from Old to New Branch (Doc ID 2571659.1)

Last updated on AUGUST 01, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to processed the customer portfolio transfer, the following error occurs.

ERROR
-----------------------
Loan components did not move from original to target Branch


STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Open STDCUSTR customer portfolio transfer
2. Perform Customer transfer for one customer
3. Open account details CLDACCNT and check

Cause

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In this Document
Symptoms
Cause
Solution
References


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