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Failure To Authorize Payment Reversal (Doc ID 2571892.1)

Last updated on FEBRUARY 28, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to authorize the reversal of payment, the following error occurs:

ERROR
-----------------------
SM-09999 - INTERNAL ERROR : Unhandled Exception Raised
CL-PMNT02 - Payment Authorization Failed with ORA-01086: savepoint 'SP_DUMP' never established in this session or is invalid
ST-SAVE-072 - CDATA[Failed To Authorize

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Take Loan account where the auto liquidation (ALIQ) has happened.
2. Reverse latest ALIQ (Auto Liquidation) of above event
3. Save the reversal of payment.
4. Authorize the reversal of payment. Authorization failed with above errors.



Cause

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In this Document
Symptoms
Cause
Solution
References


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