My Oracle Support Banner

Authenticator App is Not Functional on Device Having iOS version < 12 Say iOS 10 (Doc ID 2572987.1)

Last updated on AUGUST 09, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
---------------
Authenticator App (Soft Token) is not functional on device having iOS version less than 12  

EXPECTED BEHAVIOR
-----------------------
Authenticator App (Soft Token) should be functional on device having iOS version less than 12  

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch/Install the OBDX (Oracle Banking Digital Experience) application on device/simulator having iOS version less than 12 (say 10.2)
2. Application will not run and errors will be generated on Xcode.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, OBDX (Oracle Banking Digital Experience) application can't run and users are not able to login.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.