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Modification Of MigratedTD Accountis Taking More Time, Some Times Error Returns Cannot Obtained Lock (Doc ID 2573307.1)

Last updated on FEBRUARY 28, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.4.0.0.0 version, Implementation Support

When attempting to do Modification of migrated TD accounts, its taking more time, some times,
the following error occurs.

ERROR
-----------------------
Cannot obtained lock

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Modify Migrated TD account
2. Error returns cannot obtained lock
3. Root cause identified as wrong looping in STPKS_STDCUSAC_KERNEL while calling ICPKS_UTIL.FN_VALIDATE_MIN_MAX_UDE.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are facing challenge while Modification of migrated TD accounts

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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