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Agent Banking EOD - POST EOTI Is Running (Doc ID 2573400.1)

Last updated on AUGUST 19, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Production Support-SET

ACTUAL BEHAVIOR
---------------

Agent Banking EOD is still running. POST EOTI stage was initiated at 08:28 PM yesterday. that is still running.

EXPECTED BEHAVIOR
-----------------------
POSTEOTI stage should be completed within the usual time frame

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. run the EOD
2. Run the POSTEOTI stage


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot completed the EOD. This will cause disruptions to banking operations and delay service to their Customers.
.

Cause

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In this Document
Symptoms
Cause
Solution
References


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