Agent Banking EOD - POST EOTI Is Running
(Doc ID 2573400.1)
Last updated on JUNE 11, 2023
Applies to:
Oracle FLEXCUBE Universal Banking - Version 14.3.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.3.0.0.0 version, Production Support-SET
ACTUAL BEHAVIOR
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Agent Banking EOD is still running. POST EOTI stage was initiated at 08:28 PM yesterday. that is still running.
EXPECTED BEHAVIOR
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POSTEOTI stage should be completed within the usual time frame
STEPS
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The issue can be reproduced at will with the following steps:
1. run the EOD
2. Run the POSTEOTI stage
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot completed the EOD. This will cause disruptions to banking operations and delay service to their Customers.
.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |