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CSDINSTR -ATLEAST ONE INSTRUCTION IS UNAUTHORIZED OR RECORD IS CLOSED -"INST-005" (Doc ID 2573950.1)

Last updated on AUGUST 15, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2 version, Production Support-SET

When attempting to add new instruction thru ‘Instructions Maintenance’ screen- CSDINSTR the following error occurs.

ERROR
-----------------------
Below error is observed on front end:
"Atleast one instruction is unauthorized or record is closed"


Below error observed in debugs shared:

INST-005


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Perform CSDINSTR to maintain the instruction.
2.Close this instruction.
3.Add new instruction on some different date.
4.Then below error is thrown on front end:
"Atleast one instruction is unauthorized or record is closed"
5.This is repeated every time old is closed and new instruction is added.

BUSINESS IMPACT
-----------------------
Bank is not able to add new instructions for the customer in CSDINSTR .

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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