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Secure Authenticator App Does Not Load, If The Mobile Device Language Is Other Than English (Doc ID 2574097.1)

Last updated on NOVEMBER 12, 2019

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Secure Authenticator app does not load, if the Mobile device language is other than English.

EXPECTED BEHAVIOR
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Secure Authenticator app should work for Mobile device language is other than English

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Android/iPhone mobile app which has a language other than English

Cause

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In this Document
Symptoms
Cause
Solution
References


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