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FX - NDF PRODUCT - Active Contract Unlock & Save - Response Empty (Doc ID 2576115.1)

Last updated on NOVEMBER 29, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.2.0.0.0 version, Implementation Support

When unlock & save Active FX Contract,the following error occurs.

ERROR
-----------------------
Response is empty - ST-COM036



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1-Take an Existing Active Contract from FX (NDF Product )
2-Unlock it - Change the brought amount
3-Click on Calculate/Recalculate
4-Click on Save
4-On Save getting the following error
  "Response is empty - ST-COM036"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users facing issues in forex transactions.

Cause

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In this Document
Symptoms
Cause
Solution
References


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