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Location cannot be modified for an existing customer In STDCIF (Doc ID 2576132.1)

Last updated on JUNE 21, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Location field under additional tab is not amendable in STDCIF screen

EXPECTED BEHAVIOR
-----------------------
User wants to change the location of a customer whenever needed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query an existing customer from STDCIF Screen
2. Unlock the record and Check if Location field is editable
3. Change the location and save and authorize

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot modify the location of a customer once authorized

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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