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Transaction Status, Queue Code Details Are Not Getting Updated When Book Txn Gets Cancelled (Doc ID 2576573.1)

Last updated on AUGUST 14, 2019

Applies to:

Oracle Banking Payments - Version 14.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Transaction Status, Queue Code details are not getting updated when Book Transaction gets cancelled


EXPECTED BEHAVIOR
-----------------------
Launch PBDOVIEW Screen and click on View Queue action, the Transaction is cancelled and queue code is ##. The same should reflect in main screen also.


STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Book a INTERNAL type of transaction
2. Fail the sanction request from External system
3. System will generate another sanction request on auto cancellation.
4. Fail the second sanction request from External system
5. System should get cancelled in banking Payments, but the Transaction status shows as "In progress" and queue code as "SC".



Cause

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In this Document
Symptoms
Cause
Solution
References


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