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2nd Sanction Request Is Not Getting Generated When XBO Txn Gets Rejected From Third Party System (Doc ID 2577925.1)

Last updated on DECEMBER 18, 2020

Applies to:

Oracle Banking Payments - Version 14.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
2nd sanction request is not getting generated when Cross border Outgoing Transaction gets rejected from Third Party System

Actual Result:
Transaction got cancelled in Banking Payments.


EXPECTED BEHAVIOR
-----------------------
System should generate 2nd SC call.

STEPS
-----------------------
The issue can be reproduced with the following steps:
1) Create a Cross border Outgoing Transaction in OBPM.
2) Reject the Transaction from Third Party System.
3) Upon reject receipt, system will auto cancel the payment
4) Since retry days are maintained as 0, system should generate 2nd SC call.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, System should generate 2nd SC Call.

Cause

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In this Document
Symptoms
Cause
Solution
References


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