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FCIS - Error Message " Response Is Empty" When Modifying UH IDS (Doc ID 2578550.1)

Last updated on SEPTEMBER 23, 2019

Applies to:

Oracle FLEXCUBE Investor Servicing - Version 12.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On FCIS: 12.4.0.0.0 version, Implementation Support

When user is amending beneficiary BIC Code in UH IDS function, Save and Authorize the following error occurs:

ERROR:
Code: ST-COM036 - Response is empty

Upon further analysis it's been found that the unit-holder was maintained in a list of ‘restricted’ entities in Fund Entity Mapping Detail (UTDFNENT).

STEPS TO REPRODUCE:
1. Pick unitholder, fund from UH IDS.
2. Maintain the UH in a list of ‘restricted’ entities in Fund Entity Mapping Detail (UTDFNENT).
3. Try to amend the UH IDS.

Cause

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In this Document
Symptoms
Cause
Solution
References


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