My Oracle Support Banner

Audit Logs is not updated Post Branch Merger for Customer Maintenance with Rejected Autorization Status (Doc ID 2580097.1)

Last updated on SEPTEMBER 12, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.3 version, Production Support-CET

ACTUAL BEHAVIOR
---------------
Branch Merger of 027 to Branch 106 has happened successfully. Few Customer ID and Account which are having last Maintenance with Auth Status as R(rejected by Authorizer) is failing to get modified on the new Branch 106.
The error is not shown.

EXPECTED BEHAVIOR
-----------------------
Branch Merger is completed successfully so Account/Customer with Modification with Status R(rejected) should not restrict further modification on the account.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot modify the customer from front end.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.