ATM/BRANCH Locator - Location Is Not Shown On Map Even Though Branch Is Present In The Region (Doc ID 2580516.1)

Last updated on JUNE 16, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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ATM/BRANCH Locator - Location is not shown on map

EXPECTED BEHAVIOR
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ATM/BRANCH Locator - Location should show on map

STEPS
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The issue can be reproduced at will with the following steps:
1- Access ATM / Branch locator maintenance.
2- Access Create.
3- Choose ATM.
4- Choose Single ATM.
5- Input ATM ID and ATM Name.
6- Input the coordinates (Latitude and Longitude).
7- Input Address lines, city and country.
8- Select Services offered.
9- Click on "Save".

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see the location for ATM/Branch

Changes

Cause

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