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Cheque Status Inquiry Does Not The Details Though Cheque Number Is Correct (Doc ID 2582727.1)

Last updated on DECEMBER 18, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
While doing the Cheque status inquiry on click of submit button, application does not  display the data though cheque number is correct.

EXPECTED BEHAVIOR
-----------------------
Cheque status inquiry screen should display the search data if cheque number is correct.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as retail user
2. Goto Accounts > Current & Savings > Cheque Status Inquiry
3. Input the cheque number and click on submit.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the status of the cheque.

Cause

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In this Document
Symptoms
Cause
Solution


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