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PROBLEM: Cash GL and Vault Balance Mismatch. (Doc ID 2583360.1)

Last updated on SEPTEMBER 15, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 6.3 and later
Information in this document applies to any platform.

Symptoms

On : 6.3 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
There is a difference in Vault balance and Cash GL balance during the Branch batch closure.

EXPECTED BEHAVIOR
-----------------------
As per the functionality, there should not be any difference between the VAULT balance and Cash GL balances for the day .

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Perform the Flexbranch Transaction for Cash Deposit and Cash Withdrawal.
2. Verify the Cash GL balances.
3. Transfer the Teller balance to Vault.
4. Verify the Vault Balance against the Cash GL balance.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue,there is a mismatch between the physical cash and Cash GL balance.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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