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Missing Information On The Account Statement For Transferred Accounts -> Continuation Of IM103894 (Doc ID 2585056.1)

Last updated on SEPTEMBER 24, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.3 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
In case of transferred accounts, if the account statement is generated, ACDOPTN screen, the system retrieves only transactions performed on target branch and is not ok.
EXPECTED BEHAVIOR
-----------------------
System should be able to retrieve also the transactions performed before account transfer to new branch.
 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Transfer one account from one branch to other
2. Generate report from screen ADOPTN
3. Report will contain transaction from target branch only

BUSINESS IMPACT
-----------------------
In case of branch transfer, report does not have data from previous branch, so report is not complete

Cause

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In this Document
Symptoms
Cause
Solution
References


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