When User Tries to Initiate Payment, Application Shows Error "Invalid Remarks" (Doc ID 2585118.1)

Last updated on MARCH 01, 2023

Applies to:

Symptoms

When attempting to transfer money to existing payee with more than 60 characters in remarks field,
the following error occurs. Remarks entered is within allowed limit on screen.

ERROR
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 Invalid remarks.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in as Retail
2. Go to transfer money to existing payee
3. Enter more than 60 characters in remarks field.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot transfer money to existing payee.

Changes

Cause

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