Application Does Not Show Error Message When User Initiates Payment To Invalid Creditor Account (Doc ID 2585123.1)

Last updated on JUNE 16, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Transaction shown successful when creditor account is invalid.

EXPECTED BEHAVIOR
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Error message should be shown to the user when creditor account is invalid.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in as retail user
2. Do a internal transfer to existing payee transaction where credit account is invalid in core banking.
3. Transaction shown successful when creditor account is invalid.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, user will be misguided that transaction is indeed successful in core banking.

Changes

Cause

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