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When User Attempts To Search In View Audit Log Inquiry, Application Shows Error "Persistence exception occurred" (Doc ID 2585269.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

When user attempts to search in audit log, the following error occurs. This issue was reported after applying Patch Set 18.2.0.7.0

ERROR
-----------------------
1. System cannot process the request currently. Please try later
2. Persistence exception occurred

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as admin
2. Go to audit log
3. Click on search


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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