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CL: Issue In Fetching Credit Score And Usage Of Credit Score SDE In Status Rules (Doc ID 2585568.1)

Last updated on FEBRUARY 28, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.4.0.0.0 version, Implementation Support

During loan account booking when the customer selects below rule and click on ‘SCORE’ button available under ‘Credit Score’ tab, getting error as ‘Failed to Process the Request’

ERROR
-----------------------
‘ST-SAVE-028’


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to CLDACCNT screen.
2. Click on the credit score button

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, dynamic packages are becoming invalid thus user not able to check the credit score.

Cause

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In this Document
Symptoms
Cause
Solution


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